PhotoHoarder — Support

Last Updated: August 11, 2026

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I deleted photos but my storage did not change

This is the most common question, and it is not a bug in PhotoHoarder.

When any app deletes a photo on iPhone, iOS moves it to the Recently Deleted album rather than removing it. That album still occupies your storage for 30 days. Only Apple’s Photos app is allowed to empty it, so PhotoHoarder cannot do this step for you.

To reclaim the space now:
  1. Open Photos. It opens to your Library, so tap Collections at the top.
  2. Scroll down to Utilities, then tap Recently Deleted.
  3. Tap View Album, then unlock with Face ID.
  4. Tap Select, then Delete All.

If you skip this, iOS clears the album by itself after 30 days and the space comes back then. That wait is fixed and cannot be shortened.

Collections can be rearranged on your device, so Utilities may not be exactly where these steps say.

Common Questions

Reporting a problem

Settings has a Report a bug link that opens an email with your app version and iOS version already filled in. That information helps a lot, so please leave it in place. Nothing is sent until you send it yourself.